What we fix
- New printer out-of-box setup
- Wi-Fi and network printer connection
- Driver installs and Windows printer queues
- Scanner setup and test prints
- Shared printing for home offices
- Offline printer and error troubleshooting
Who this is for
- Home users setting up a first wireless printer
- Remote workers who need reliable printing
- Small offices with shared printers
- Anyone whose printing broke after an internet change
Common problems we help with
- Printer shows offline but it is powered on
- New laptop cannot find the printer
- Phone prints but the computer does not
- Scanner never worked after setup
- Driver errors in Windows
- Printing worked until the router was replaced
How it works
Simple steps from problem to fixed.
Reach out
Call, email, or request help online. Tell us what is happening and which device is affected.
Diagnose
We review the issue and explain options with clear pricing before paid repair work.
Fix and verify
We complete approved work and confirm everything is working before we wrap up.
Local Computer Help for Reno Homes and Small Businesses
Technology Guys provides practical tech support for people who want clear answers and dependable results-not a hard sell. We regularly help:
- Home users and families
- Remote workers
- Seniors who want patient, plain-language help
- Small businesses and home offices
- Printer and Wi-Fi troubleshooting
- New computer setup and data transfer
- Microsoft 365 and email setup
Service area
Technology Guys serves Reno, Sparks, and the greater Washoe County area. On-site and remote support are available when scheduling allows. See Coverage & Hours for current support times.
Frequently asked questions
Can you help connect a wireless printer?
Yes. We connect the printer to your Wi-Fi, install drivers on your computers, and run test prints.
Can you help with printer driver issues?
Yes. Wrong or missing drivers are a common cause of offline printers and failed jobs in Windows.
Can you set up scanning?
Often yes, when the printer supports scan-to-computer or email and the software is installed correctly.
Can you help with home office printer problems?
Yes. We support home offices and small teams in Reno with setup, sharing, and troubleshooting.
Why does my printer keep going offline?
Common causes include sleep settings, Wi-Fi drops, wrong default printer, or outdated drivers. We trace the actual cause on your network.
Do you refill ink or repair printer hardware?
Our focus is setup, software, and connectivity. Physical repairs depend on the model-ask when you call.
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Get help today
Free diagnostic with our Free Diagnostic guarantee. We explain findings before you approve paid work.