What we fix
- Viruses, malware, and adware removal
- Scam pop-ups and fake Microsoft warnings
- Browser hijacks and unwanted extensions
- Issues after suspicious email or links
- Ransomware assessment and recovery guidance
- Post-cleanup security and safer setup advice
Who this is for
- Home users who clicked a bad link or attachment
- Remote workers worried about an infected laptop
- Seniors targeted by phone or pop-up scams
- Small offices with one affected workstation
Common problems we help with
- Constant pop-ups or new toolbars in the browser
- A warning says your computer is infected and lists a phone number
- Contacts received spam sent from your account
- PC is very slow after installing unknown software
- Homepage or search engine changed without permission
- Unusual files or extensions on documents
How it works
Simple steps from problem to fixed.
Reach out
Call, email, or request help online. Tell us what is happening and which device is affected.
Diagnose
We review the issue and explain options with clear pricing before paid repair work.
Fix and verify
We complete approved work and confirm everything is working before we wrap up.
Local Computer Help for Reno Homes and Small Businesses
Technology Guys provides practical tech support for people who want clear answers and dependable results-not a hard sell. We regularly help:
- Home users and families
- Remote workers
- Seniors who want patient, plain-language help
- Small businesses and home offices
- Printer and Wi-Fi troubleshooting
- New computer setup and data transfer
- Microsoft 365 and email setup
Service area
Technology Guys serves Reno, Sparks, and the greater Washoe County area. On-site and remote support are available when scheduling allows. See Coverage & Hours for current support times.
Frequently asked questions
What are signs my computer has malware?
Common signs include pop-ups, new toolbars, very slow performance, programs you did not install, browser redirects, or warnings that demand you call a number.
Can fake Microsoft pop-ups be removed?
Yes. Those are usually browser-based scams or adware. Do not call the number on the pop-up-we can remove the cause and secure the browser.
Should I keep using the computer if I think it is infected?
Avoid online banking and entering passwords until the system is checked. If you already entered sensitive info, we can guide account resets after cleanup.
Can you help secure my browser after cleanup?
Yes. We remove malicious extensions, reset affected settings when needed, and recommend safer browsing habits and updates.
Can you help check suspicious emails or links?
Yes. If you are unsure about an email or attachment, ask before opening it. If you already clicked something, call so we can limit damage.
Is the diagnostic free?
Yes. Assessments are free with our Free Diagnostic guarantee before you approve paid cleanup work.
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Get help today
Free diagnostic with our Free Diagnostic guarantee. We explain findings before you approve paid work.